Start a conversation

Knowledgebase

  • Upload a New Batch

    Creating a new lookup batch on MarketScout is easy!  First, create your batch in Excel: Download an Excel template of the file format. Enter the list of ASINs, UPC numbers, and/or EANs in the first co...

  • View Batch Results

    Once your batch is 100% complete, you can download your report as a CSV file, or view an abbreviated report in MarketScout. For an explanation of each field in the report, see Definitions. Download Re...

  • Definitions

    This table contains explanations of each field in the Batch Details download report.     Search Text The value uploaded by the user with the MarketScout batch. Usually the UPC (Universal Product Code)...

  • Purchase Credits

    Purchasing additional credits is easy, and is pay-as-you-go, so you aren’t charged a monthly fee. Click “Purchase Credits” in the top navigation bar. Select a Credit Package from the dropdown box. Rem...

  • Keeping Leading Zeros for Search Terms

    When using UPC or EAN codes as search terms, the leading zeros must be included. However, when copying these search terms to Excel, leading zeros are automatically removed. This will create errors whe...

  • Submit a Support Ticket

    To open a support ticket, click the Start a conversation link at the upper right corner.  You do not need to be signed in, however, if you choose to, you can conveniently view all your support tickets...

  • Amazon MWS Connection

    Seller Central integration is required for both FBA Sellers and Merchant-Fulfilled Sellers. This allows MarketScout to access the necessary market intelligence from Amazon.  All MarketScout users must...

  • Inventory Storage Fees

    Inventory Storage Fees...

  • FBA Fee Discrepancies

    Occasionally, users will discover that the FBA Fees reported by MarketScout do not match the FBA Fees reported by Amazon’s FBA Revenue Calculator.  This usually occurs if the MarketScout batch is run ...